2-1-1: Get connected, get answers
WHAT IS 2-1-1 ?
2-1-1 is an easy to remember telephone number that connects callers to information about critical health and human services available in their community.
- 2-1-1 reaches approximately 270 million people covering all 50 states, the District of Columbia and Puerto Rico. Yet, millions of Americans still need to be connected.
- America needs 2-1-1 to be accessible nationwide. As the number of organizations providing specialized services is on the rise, people find it frustrating and confusing to access community services. 2-1-1 provides a one-stop service for vital information.
- While services that are offered through 2-1-1 vary from community to community, 2-1-1 provides callers with information about referrals to human services for every day needs and in times of crisis. For example, 2-1-1 can offer access to the following types of services:
Basic Human Needs Resource: food banks, clothing, shelters, rent assistance, utility assistance.
Physical and Mental Health: medical information lines, crisis rehabilitation, health insurance programs, Medicaid and Medicare, maternal health, children's health insurance programs.
Employment Support: unemployment benefits, financial assistance, job training, transportation assistance, education programs.
Support for Older Americans and Persons with Disabilities: home health care, adult day care, congregate meals, Meals on Wheels, respite care, transportation, and homemaker services.
Support for Children, Youth and Families: Quality childcare, Success by 6, after school programs, Head Start, family resource centers, summer camps and recreation programs, mentoring, tutoring, protective services.
Volunteer opportunities and donations.